Frequently Asked Questions | China Dental Lab Partner

-Everything you need to know about our digital CAD/CAM workflow, All-on-X passive fit guarantees, crown & bridge quality standards, and global shipping.

Q1: Why should dental practices partner with a certified China dental lab for outsource restorations? A: Partnering with a leading China dental lab allows international clinics to cut lab expenses by up to 50% without compromising precision. Modern Asian digital laboratories operate under strict FDA registered and CE certified quality standards, utilizing fully digital CAD/CAM workflows to deliver passive fit restorations, fast turnaround times, and consistent margin accuracy.

Q2: What digital scan files do you accept for custom crown and bridge fabrication? A: As a digital-first China dental lab, we seamlessly accept open STL, PLY, and DCM files directly from all major intraoral scanners, including 3Shape TRIOS, iTero, Carestream, and Medit. You can upload digital impression files directly via our secure cloud portal or wetransfer for immediate CAD designing of your crown and bridge cases.

Q3: How long does the shipping and turnaround take for All-on-X and Crown & Bridge cases? A: Our standard lab fabrication time is 3 to 4 business days for routine crown and bridge units and 5 to 6 business days for complex All on 4, All on 6, and All on X titanium bar restorations. Combined with express global air shipping via DHL/FedEx, most international clinics receive finished cases within 7 to 10 days total.

Q4: Do you offer a passive fit guarantee for complex All on 4, All on 6, and All on X full-arch cases? A: Yes. Every All on 4 / All on 6 / All on X hybrid bridge or titanium framework undergoes strict verification jig testing and CMM digital inspection before shipping. We guarantee absolute passive fit on multi-unit abutments (MUAs) to prevent screw loosening or implant stress post-seating.

Q5: What materials do you use for full-arch All on X hybrid bridges and zirconia restorations? A: We utilize premium ISO-certified, FDA-cleared materials from global suppliers. For All on X full-arch cases, we fabricate milled monolithic multilayer zirconia (such as Katana or Aidite) bonded to custom titanium bars or frameworks. For crown and bridge cases, we offer IPS e.max lithium disilicate, high-translucency zirconia, and PFM options.

Q6: What is the warranty policy for your crown and bridge and implant prosthetics? A: We provide a 5-year warranty on all fixed crown and bridge restorations and a 5-year warranty on All on 4, All on 6, and All on X titanium frameworks and zirconia superstructures. If any restoration fails under normal clinical conditions, we will remake it free of charge upon receipt of the original unit and a new impression.

Q7: How do you handle initial trial cases for new international clients? A: To help you evaluate our precision and aesthetic quality, we offer a dedicated trial program for new dental practices. You can send your first 3 to 5 digital crown and bridge or single implant cases with discounted processing fees or free shipping to experience our workflow firsthand before scaling your orders.

Q8: Can you match custom shade guides for anterior crown and bridge aesthetics? A: Absolutely. Our master technicians specialize in high-end anterior aesthetics. You can upload high-resolution shade photos under standardized lighting along with your digital scan. We execute multi-layered internal staining and custom micro-layering for realistic translucency and natural mamelon features on every aesthetic crown and bridge unit.

Q9: How do you support multi-unit abutment (MUA) selection for custom All on 6 titanium bars? A: Our experienced CAD engineers work with extensive digital libraries covering all major implant systems (Nobel Biocare, Straumann, Zimmer, Neodent, etc.). For All on 6 and All on X planning, we can recommend appropriate MUA angles and cuff heights directly in your digital wax-up review prior to milling.

Q10: How do I submit my first digital case to your China dental lab? A: Getting started takes less than 2 minutes. Simply click “Send a Case” on our website, fill out the digital prescription form, and upload your scanner files. Our technical support team will confirm case receipt, review the margin lines, and provide a clear invoice and delivery schedule immediately.